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January 31, 2008
Customer Experience at Starbucks
January 31, 2008Although I don’t own any stock in Starbucks, I do drink an awful lot of their coffee as part...
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June 14, 2007
Authenticity and The Pre-Gym Experience
June 14, 2007I’m actually on something of a regular waking schedule, getting up around 8AM and then heading to the coffee...
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June 13, 2006
Cancellations Galore
June 13, 2006This morning, I opened up my daily folder and blinked at the contents. A few bills. A statement from...
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May 4, 2006
Portion Control
May 4, 2006I was at Black Ink in Harvard Square last week, and was drawn to this green cafeteria tray with...
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October 28, 2005
ADS: Active Defense System Anti-Shine Complex
October 28, 2005I was complaining to my sister about how my face felt like crap in the winter time, and she...
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April 6, 2005
Choco Wars!
April 6, 2005As previously reported, I have been held in thrall by the Starbucks Chantico™ chocolate beverage. They call it a...
