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January 31, 2008
Customer Experience at Starbucks
January 31, 2008Although I don’t own any stock in Starbucks, I do drink an awful lot of their coffee as part...
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December 5, 2007
Visiting San Jose
December 5, 2007December 9 through December 14 I’ll be in San Jose, California for an extended on-site, getting serious about coding...
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November 12, 2007
The Medium and the Message (Complete)
November 12, 2007I’ve been to Salem many times, largely because one of my best friends from high school lives there. It’s...
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November 8, 2007
The Medium and The Message
November 8, 2007I’ve been to Salem many times, primarily because one of my best friends from High School lives there, and...
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September 12, 2007
Four Classes of Adults
September 12, 2007There’s a children’s book called Half Magic by Edward Eager. My sister claims that we both read it when...
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July 24, 2007
Trust as Currency
July 24, 2007I had an interesting email conversation with Steven Smith of HD BizBlog regarding the nature of trust in today’s...
