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  • Day 3: Mellow Hangout Day

    March 10, 2008

    I’m lying in bed at the hotel, feeling exhausted and more than a little under the weather. It has been, however, been an excellent day. While I didn’t attend as many panels, I did have extended conversations with several people and touched base with others. My personal reason for being at SXSW has shifted from information acquisition to relationship building, which is perhaps what it should have been all along.

    I’ve been noticing that my notes about the SXSW experience have been rather sparse compared to last year’s effort. I had first attributed this to my general tiredness, which led to me not choosing to spend 3 hours a night summarizing the day’s events. This year I’m just noting my surface impressions, because you can listen to the panels themselves; this year’s SXSW Panel Podcasts are already being posted and draw your own conclusions. A second reason for my diminished output didn’t occur to me until today. Instead of using my cute OLPC XO laptop, with its green wireless ears and puppy-like aura, I lugged my Macbook Pro 17″ to the convention center so I could do my Southwest Airlines check-in early enough to get into the coveted “A boarding group” (Southwest Airlines does not assign seats). The earliest you can do an online check-in is 24 hours before the flight is scheduled to departure. My flight leaves at 240PM tomorrow, so I had to login at 240PM today (24 hours in advance) to get my place in line.

    Because I had my MacBook Pro with me, I decided to use it to take notes during Lea Alcantara’s The Art of Self-Branding, the first panel of the day that I chose to attend. As I started to type, I drew an immediate conclusion about my 2008 note taking methodology: Moleskines and fountain pens are a zillion times slower. And compared to the XO laptop’s adorable-but-tiny rubbery keyboard, my MBP’s keyboard is familiar enough that I can type with “good enough” accuracy even with the laptop LCD backlight turned off (I’m a decent, if sloppy, touch typer; I don’t have look at the screen when I’m transcribing notes). Oh well…lesson learned.

    The Art of Self Branding

    I know Lea through the 9rules Network, and have been following her personal brand development series on-and-off for the past few years, so I was looking forward to hearing about her experiences and successes. The presentation, however, was more oriented toward comparative analysis of two website-based business that had launched at the same time under similar funding constraints. My favorite takeaway from the presentation was the analogy made between “nice guys” and “guy’s guys” in terms of attracting relationship partners. To broadly paraphrase, nice guys are perfectly decent, but they do not pay attention to how they convey themselves and are pretty much unaware of how that makes them less attractive. For example, the nice guy thinks that “speech and copy are separate, communicates what they think the customer wants, and sounds forced”. The guy’s guy, savvy marketer that he is, ensure that “speech and copy are the same, communicates like the customer, and sounds natural”. The comparisons were quite interesting; I hope Lea posts them on her site.

    Core Conversation: Your Blog is a Niche Community

    I decided to take another chance on the “Core Conversation” going on in Ballroom E. These are essentially participatory seminars, something new at SXSW this year. The core conversation description read very promisingly: “This Core Conversation will cover the issues you will face as your blog grows from a place where you write about your passions into a community where people gather to discuss their shared passion. We will talk to people who manage niche communities on a day to day basis, and they will bring their real life experience to the discussion.” The conversation host, Ben Brown, drove the discussion along lines of blog niche marketing and monetization, which I found interesting in passing but tangential to my desire to create a living participatory community on this website. Nevertheless, my mind was opened to the following ideas:

    • With a targeted niche, you can put up advertising that will pay per page view (as opposed to pay per click), and you can charge more money.
    • If you have a newsletter, advertisers are willing to pay for placement here too.
    • There are open source advertising servers you can grab.
    • Charging for access to content is surprisingly workable, especially if it is a nominal amount that is easy to pay for an entire year (think Flickr, for example).

    I’m not sure how I feel about this. My model would be to create good products that people want rather than “farm” a community for direct contributions. For one thing, it takes a lot more energy to run and police a community, and I have learned that I would rather be writing and learning to make product. However, I do want to create a way where people can upload and modify their own creations, and that does imply that a community site infrastructure (profiles, posts, and reputation tools) are part of the package.

    Lunchtime Conversations

    I met up with Abi Jones, who is the chief editor of Heat Eat Review, to have a nice cup of tea. There is something about her writing that I find quite amusing; it’s authentic and playfully wry. In person, she possesses a gravitas that makes me pay attention to what she’s saying. We talked about personal branding and our individual personal histories; about halfway through our time, I became aware that my background stories run kind of LONG, and it takes a while to get to the point. I’d like to condense that down. Partly it might be that I tend to think in terms of beginning, middle, and end when I speak, and I’m often distracted by tangents that add their own subtle flavor to my main point.

    I also ran into Chris Tingom and Mike Rohde, though we didn’t get a chance to really talk that long. Chris writes the eclectic and intriguing blog Brain Fuel, and Mike writes about his daily design experiences in a resonant personal manner. I’d come across his blog a couple of years ago, and its likable low-key tone matches well with the man himself. Both Chris and Mike are 9rules members, which is how I was introduced to their work.

    I met quite a few more people than this, of course, but I am terrible at recalling names and faces. I took as much video snippage as possible so I can refamiliarize myself the names that go with the faces.

    Interactive Clicks @ The Adobe Day Stage

    I thought that I would stop by the “networking event” for Interactive Designers, but as I went inside I immediately got cold feet and decided to leave. I just didn’t have the energy to talk to people cold, and I realized that I just wasn’t that excited about interactive design. What had been turning me on at SXSW is learning about new movements that were getting underway. Interactive Design is far too broad a group for me to get that excited about at this conference.

    Core Conversations: Creating Passionate Games–A Multidisciplinary Approach

    With my time freed from the onus of networking, I hopped into Ballroom E to see what conversations were going on before making a bee-line to the Trade Show, which I had not yet seen. The broad topic was “Gaming”, and having spent years of my life preparing for and working as a video game designer / developer, I felt the old surge of professional interest. This quickly died as I looked over the list of topics, though the Passionate Games title had drawn my eye earlier in the week when I was browsing the schedule of events. I am still pretty burned out on games, and had realized I lost my passion for it years ago. On my way out, a woman caught my eye and shook the sign at me in a manner that made me think that we had met before. Nope, actually she was just trying to get some asses into some chairs, but her enthusiasm was such that I decided to sit down. This turned out to be an interesting conversation, because it actually was a conversation. The moderators, Sande Chen and Anne Toole, posed questions to the small but talkative crowd, maintaining the pace of the discussion without deliberating structuring it. I felt a tiny shadow of my former passion for games and the possibly of the medium return, because here were people who were intellectually curious and driven. I suddenly understood how Darth Vader might have felt on Endor in Return of the Jedi, when the idealistic Luke Skywalker attempts to convince him that there is “still good in him”. “No”, rasped Vader in a slightly resigned tone, “It is too late for me.” Any passion I had for games got stomped out of me by the time I was 30, and I question if I was hard core enough in the first place. I’ve moved on, but I’m still drawn to the possibilities of storytelling and interactive media. What is different now compared to 10 years ago is that I am more focused on the fundamentals of good storytelling and showmanship; the technology of interactive presentation is not particularly interesting to me. When story is the emphasis in an expectation-managed environment, any technology will do.

    Still…I found myself wishing that I could meet with a group of people like this regularly. The youthful gamer. The seasoned industry producer. The award-winning writers. The theater professional that loves gaming. It was a good mix of people and perspectives. I already miss it.

    Hanging Out

    After the Passionate Games session, I made my way toward the Trade Show but ran into Catherine Crago again, who seems to possess the ability to create a bubble of friendliness wherever she goes. We sat and chatted on the 4th floor for a while, as people constantly entered and exited the conversation. If anyone stopped near Catherine, they found themselves engaged in a conversation. Some people just have that effect on the space around them, and it’s a skill I wish I had.

    It’s interesting that I’m finding that there are a few key individuals that are important to my SXSW experience. Catherine, who I have run into every year, is one of them. Then there is Jake Ingman and Dane Petersen, who are two guys I met at SXSW 2006 during the first Avalonstar Bowling Extravaganza, and I had assumed they were old high school buddies. Nope, they had just met and their natures are such that they instantly bonded, creating enormous waves of positive energy. Our interactions are fleeting, lasting perhaps only 5-10 minutes every year, but they have become part of my personal SXSW mythology, representing the very spirit of camaraderie that imbues the best kinds of collaboration. Kathy Sierra is also part of the ritual, as I’ve been lucky to have seen her presentation at each SXSW I’ve attended, and she reminds us to keep empowering the people that we can reach. That’s something of my mission as well, though I so far have lacked the clarity to execute on it directly. However, as I recognize and catch up with the various people I’ve met in passing at the previous two years, I am also reminded that I’m not alone in this endeavor. Everyone who chooses to come here every year kicks ass in their own way, and it is awesome to see how we are all changing and growing.

    I ended my day by attending the GodBit dinner, which was conveniently held in the same hotel I’m staying at. GodBit is an online theology+ technology forum, and it was at the first GodBit SXSW dinner in 2006 that I discovered that there are Christians doing some very high quality work on the web for their churches and community. I also discovered a large trove of incredible nice and approachable people, all bound by their devotion to their faith. And since this is SXSW Interactive, they are fellow media creators and developers with an eye toward making a better future. I feel a little funny attending because I am not a participant in any church, but I felt welcome thanks to familiar faces Nathan Smith, Michael Montgomery, and Carl Camera, all of whom I met at the first Godbit dinner in 2006. I missed 2007, but again it’s this kind of authentic community spirit that keeps me coming back. I guess I have some faith after all.

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    DSri Seah
  • Day 3: Lunchtime Chillout Session

    March 9, 2008

    I’ve been enjoying lunch conversations with friends like Britt, so tomorrow I am going to chill out from 12:30PM to 1:45PM in the Hilton Lobby near the Starbucks in an attempt to meet up with some fellow 9rulers and anyone else I haven’t yet managed to find. The default topic of conversation, should anyone show up, will be something like how the SXSW experience will likely shape our business and blogging direction. I am always profoundly inspired by my time here in Austin, and my favorite conversations so far have been about this general topic.

    Twitter me for further updates.

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    DSri Seah
  • Day 2: It’s All a Blur

    March 9, 2008

    I don’t have the energy to write a detailed report on the sessions of the day, though I will say that I did attend the “Textbooks of the Future” and “20 Ways to Woo Your Users”. “Textbooks of the future” covered the ongoing efforts made by cnx.org, wikibooks, and the olpc foundation. “20 Ways” marked the return of Kathy Sierra to SXSW, which is gratifying to see after the unfortunate events of 2007. When she took the stage and said she was glad to be back, the entire audience gave her an understanding and enthusiastic cheer. We are glad to have her back; she has been one of the highlights of SXSW for me. Both panels I found inspiring.

    A quickie equipment field test report:

    • For my new camera bag, the Urban Disguise UD-60. It’s does a nice job of carrying my camera with my accessories and laptop, particularly when using the shoulder strap.
    • The XO Laptop is fairly slow in the field, and I find it difficult to tell when the WiFi is going to drain the battery. The Wifi appears to keep going when the lid is closed, which sucks battery juice rapidly. The keyboard is OK for pecking but writing long pieces of text requires a two-finger pecking technique. Compounding the problem is the extreme sensitivity of the trackpad, which tends to make me overshoot the “resume” control on the screen. This wouldn’t be so bad if the UI didn’t draw a special border arond the currently active object, due to the use of “frame activation” commands baed on the position of the mouse.
    • The XO Laptop has also drawn a lot of attention from people, who ask to see and play with it. It’s a great conversation starter.
    • My new “lens down” camera sling mount is pretty usable. I got hassled by a SXSW staffer named Matt for having a “semi professional digital camera” without a green press pass label, though I am not press or looking for press benefits. He was just doing his job, I recognized, as he understood it. I went to the press area and they apologized for the mistake; the woman there said that I shouldn’t be hassled for just carrying around my camera. They gave me the press camera badge anyway to keep other misinformed staffers from delaying me again.

    I had several great conversations today. Looking forward, sleepily, to tomorrow.

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    DSri Seah
  • Day 2: Rolling Start

    March 8, 2008

    It was a rather good day. I started the day out by eating a meat-laden buffet breakfast so I could go with a light lunch. I ended up skipping it entirely, saving myself some money, but this was made up with a nice dinner at a French restaurant later. I ate a snail! But more on that later. Let me recap the panels.

    Expression Engine 2.0 Sneak Peek

    The new Expression Engine 2.0 is built on top of Code Igniter, Ellis Lab’s open source PHP framework. This is very exciting, because this means Ellis Labs can essentially pay people to develop Code Igniter, and Expression Engine 2.0 developers can take advantage of Code Igniter features. Likewise, Code Igniter developers can take advantage of all of Expression Engine 2.0’s features. There’s a new control panel too, designed by Veerle Pieters, and it’s very nice. It’s loaded with nifty effects. The one thing I wanted, a more compact publish page, doesn’t seem to be in evidence, but customizing the page will apparently not require modifying the core code.

    Ellis Labs also mentioned a very interesting shift in their company philosophy:

    • Code Igniter expands Expression Engine’s capabilities.
    • Expression Engine expands Code Igniter’s reach.

    I thought it was a rather nifty way of framing a self-sustaining symbiotic relationship. The Expression Engine crew seemed very cool and friendly too, though I did not actually talk to any of them. I should get involved with the community one of these days. Oh, Expression Engine 2.0 will be available “when it’s ready”, and no hint was given as to when this would be. Darn. I ran into SXSW buds Wade Winnington and Jeff Leombruno, and spent some time catching up on my own Expression Engine experiences.

    Core Conversation: GTD for Startups; Getting Things Done in the Real World

    New at SXSW this year was a room full of tables and chairs, running 5 or 6 simultaneous seminars. Each table features one or two discussion leaders. The idea, I think, was to provide a more intimate discussion environment with niche topics. Great idea, but there were a LOT more people crowded around each table, which made it difficult for me to hear.

    An interesting idea I picked up was using IMAP to create common folders that are accessible by all company employees. This has me reconsidering IMAP; I am back to POP3 because the Outlook IMAP support frankly sucked. Or the Courier IMAP system running on my server is itself really slow. A few interesting services were mentioned; they’re listed I believe at the [presentation page]gizmo on the moderator’s company page.

    After a lengthy discussion of IMAP ensued, I grew restless and started to check out the other conversations in the room.

    Core Conversation: Flat World – Collaboration Strategies

    I had run into Catherine Crago just before the Core Conversations session, and found out she was running one of them. I’d first met Catherine on the smoking balcony at SXSW 2006, when she offered to take a picture of me after observing my attempts to enact a self-portrait. We had a brief but delightful conversation, and we ran into each other again at SXSW 2007 at another session and got briefly caught up. She is super nice, and I had no idea that her background was so interesting as a global collaboration consultant. Awesome! After wandering away from the GTD for Startups session, I stopped by Catherine’s table to try to figure out what the topic was about. It was a VERY INTERESTING discussion of cultural beliefs and expectations of teamwork, peppered with fascinating anecdotes. The topic generally revolved around the notion that here in the US, we teds to have low frequency, high duration meetings. The underlying expectation we have toward meetings is that we need to confirm that everyone is doing what they are supposed to and are “on the same page.” In other countries, the meetings are high frequency and low duration, and this is due to the tendency for managers to only discuss what is not going to plan. Everyone is assumed to have the plan in their head already, doing what is expected to them. I am not doing the conversation justice, so I hope the notes are made available soon. I ran into Catherine again at the end of the day and hung out with some of the other people from her session, and had a great time.

    Unfortunately, I don’t believe that the core conversations will be podcast. The room was very noisy and I found it difficult to hear anything being said, which makes it unlikely that I will attend additional sessions of this type.

    Lunch

    I tracked down Britt Raybould, who I first met at SXSW 2007, and we caught up with our respective business endeavors. One of the highlight conversations of the day. I’d like to have more of these in-depth conversations with people in a quiet environment.

    Opening Remarks: Henry Jenkins and Steven Johnson

    Henry Jenkins really impresses me with his insight into the consumption of media and his passion for the communities that form around media properties. Steven Johnson I wasn’t familiar with. I’ll definitely need to check out more of their writing. A few things that stuck:

    • “People are not idiots”: if you push hard enough, you will find a reason, and it’s often quite interesting. This is something I believe myself, having phrased it as a mismatch in logic. When people do something that seems stupid to us, keep in mind that it made sense to them for some reason.
    • The Harry Potter cliche is that “more children are reading thanks to the books”. However, it is far more interesting to note that Harry Potter has also created more writers. There are thouands of works of fan art, some quite notable. Harry Potter groups also rally action around issues that are important to children; note that the Harry Potter character in the later books is an empowering-albeit-reluctant leader. Kids see this as a role model.
    • A personal thought: giving up control of one’s content is hard, but it could have tremendous community benefits. I had to think about this.

    The podcast will be worth checking out, though because it is an interview the narrative thread may not seem particularly focused. I could listen to Henry Jenkins talk for hours, though…he’s one of my new heroes. I am inspired to start laying out my thoughts in a more rigorous fashion. I must check out his blog.

    High Tech Crafts

    The High Tech Craft panel featured four women with impressive backgrounds in the application of technology to fashion. Moderated by Craft editor Natalie Zee Drieu, the panel addressed a number of issues related to the experiences of Diana Eng (who appeared on Project Runway), Syuzi Pakhchyan (an interactive designer), Alison Lewis (who I found notable for her relentless cheer), and Mouna Andraos (who impressed me with her demeanor). Not only are these women doing cool things with craft and technology, they are also disseminating information and enthusiastically teaching what they know. The combination of craft and empowerment is sweet indeed.

    A few interesting tidbits:

    • There are “trend forecasters” who figure out what will be popular in the next two years. All the fashion designers use them, so to some extent they are all working toward the same trend. How can people forecast that far ahead, I wonder? Perhaps they know how long it takes for people to get bored, and what will come back in vogue based on a keen understanding of the psychology behind trendsetting and boredom.
    • There is a perception that the fashion industry is closed and non-collaborative. In actuality, it’s quite a small community that is geographically contained in 4 blocks in (I presume) New York City. This is not accessible to the Internet, which gives it the perception of being isolated.
    • Lewis said something pretty wonderful about how craft tells a story. Apparently she also had the world’s coolest grandma too. I am going to have to listen to the podcast when it becomes available; it’s a really heartwarming tale.
    • Some sources for cool DIY electronics: lilypad and sparkfun.com

    Wrapping Up the Day

    I skipped out on the last panels, and explored the Screenburn Game Arcade, a large room filled with video game-related activities. I saw the Frag Dolls, an all-girl competive gaming league, crush many men in some first-person shooter on the XBOX 360. I also dropped by a BBQ and Beer thing nearby, but the sponsor had run out of food after only an hour. I was lucky to get a few sausage links an some BBQ. Afterwards, I hung out in the hall with my OLPC XO and chilled out. Several people came up to me to see the XO, which I happily obliged. I haven’t seen anyone else with an XO at the festival yet; I’m hoping that someone here has one. I’d like to check out the mesh networking feature, and maybe find out more about what people are doing with these things.

    Afterwards, I ran into Catherine again and met a bunch of the other people from her conversational panel. Had a great time, meeting Chris and William from Flatsourcing, and we had a great conversation about the nuances of branding with our respective businesses. They’re quite passionate about the quality of their outsourcing team. I also ran into several blog readers, but I’ve left their cards upstairs in my room and I am fading fast. I’ll back-annotate this post tomorrow. I’ve got to get some shuteye.

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    DSri Seah
  • Day 2: Pre-Festival Insights

    March 8, 2008

    On the flight, I had taken some notes about “who I am” so I could better figure out how to describe myself, and had a slight shift in perspective: my blog tagline isn’t really accurate. If you go to the home page and look at the title, you’ll see it says David Seah: Design, Productivity, Empowerment, Inspiration. Categorically speaking, these are all topics I write about fairly consistently, but the implication is that this is the “purpose” behind my writing. That and the current structure of the website has me feeling boxed in, until I realized that it wasn’t that big a deal and I should just start writing again regardless of my worry of further confusing visitors stumbling across the site. Anyway, here’s the shift in perspective I experienced: while I do write about those topics, the purpose of this website all along has been to have conversations. This may have been apparent all along, because the way I write tends to be conversational in the first place. One of the first comments I ever got, back when only a few people knew about my tentative steps onto the web, was from Ged, who I hadn’t talked to in years. He said something to the effect that it was fun to follow my ramblings because it was like I was “right there”. A few readers who have met me in person have commented (favorably, I think) that the way I write on the blog and the way I am in person are practically the same. At the time I took that as a sign that I had finally gotten comfortable with my writing, but in hindsight it might mean that I just like having conversations with people no matter what the medium.

    I’ve never felt 100% sure about the focus of this blog, but I think I’m on the right track to say that I am pursuing conversations on topics that I find interesting, and it is the conversation itself that I enjoy. This dovetails nicely with the other shifts in perspective I’ve had lately:

    • On Design and Development: I design not because I like making things look nice; I design because I like making stories.
    • On Business Focus: Just because I am skilled at “interactive development” and “graphic design” doesn’t mean my business focus follows. Those are just part of my kit of tools. I am really in the business of investigating the real story and fabricating a physical plot device that moves everyone along toward the happy ending.

    and now:

    • On Purpose of the Blog: I’m not creating a resource for productivity tools, etc. I am creating a repository of daily conversations around selected topics. While there are some useful tools here, my focus should be really to create a site with conversational magnetism. If people stick around, I’d like it to be for the reason that they feel like they’re welcome and the conversation is stimulating.

    So I’ve flipped a few things around for me, and it’s starting to feel right. I have no idea how I’m going to boil this down into a 30-second hallway introduction, so I’ll probably just go with my strengths: “I’m a productivity tool designer and blogger”. Not 100% accurate or comprehensive, but enough to get a conversation rolling.

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    DSri Seah