Yes, literally retail greetings. I guess it’s a crazy time of year for mall employees, but it still irks me when I go up to, say, the Cinnabon counter, and get nothing but a disassociated stare in return. A “Hi! How Can I Help You?” would be nice, even expected. Thinking it was me, I’ve been adjusting my approach to be a touch more benevolent, even jolly. Not much effect.
I wonder if I’m getting profiled: Large, puffy asian man with bad hair. Demanding demeanor. Probably an asshole who’s going to give me a hard time about there not being enough cinnamon on his f**ing bun and try to get a discount, because his bitchy wife and kids emasculate him at home. *Shields Up! Or maybe they’re just poorly trained, or tired. But the person in front of me in line seems to get the standard how-de-do.
Maybe I’m imagining it, but next time I’m out, I’ll have to try some different warm-up routines. Use different eye contact. Or wear a shirt with a collar.
Or maybe ignore their lack of retail salesmanship and get on with my life. :-)