(last edited on September 20, 2014 at 4:42 pm)
I’m happy to announce that I’ve finally bitten the bullet and have released the new Dave Seah Shop from its bonds. While you can still see my physical products on amazon.com, the new shop at shop.davidseah.com will ship outside the United States. So, if you are a long-suffering Canadian or European that has not been able to buy through the Amazon store, NOW YOU CAN!!!
Figuring out how to manage international shipping has proven a challenge to me; it’s taken me four years to finally get this working in a way that I think allows me to spend most of my time designing or writing. It easily was taking me around 45 minutes to ship a single package, once all packing and labeling and shipping and driving time was summed up. I still feel kind of dumb about taking four years to figure out something like shipping; if I’d had my shiny new attitude about zing I probably could have gotten something up much quicker, but that’s water under the bridge now…no sense in beating myself up over it!
The store currently is stocking only some Emergent Task Planner Mini Notebooks, but the plan is to put more physical products into the store when I do new production runs of them. Also, I am planning on putting the digital products here as well as on Gumroad so they are all in one place. A side benefit of using this store is that I’m now able to accept PayPal in addition to credit cards; I’ve been getting requests here and there for this, so I’m happy that I can finally accommodate those readers.
While I’ve tested the shipping myself by ordering a package, I haven’t had a chance to test the shipping to Canada, Europe, or Asia. To incentivize those brave souls who are willing to try ordering from outside the United States, I’ve created a discount code that is good for the first 25 orders until August 31. The code is DAREDEVIL. If you are living in the United States, buying from Amazon is still going to be the better option when buying at least $25 worth of stuff, qualifying the order for free shipping. My Amazon-fulfilled products also are eligible for Prime 2-day free shipping, so if you’ve got Prime you should get on that :-)
So that’s the big news for today! The entire system is built on Shopify and Shipwire, and your credit card data is being handled not by me, but by Shopify and PayPal’s secure servers. It’s pretty exciting and scary at the same time…what happens if someone wants to make a return? What happens when a package gets lost overseas? It was this fear that kept me from opening the store earlier, but I think that the way to handle it is committing to eating the potential losses, because I don’t expect them to happen that much. Rather than worry about it constantly, it’ll be better for me to just keep movin’ product and designing new stuff.